Home/Support
Need a hand with one of our apps?
Every app has its own support address, and it reaches the people who built it. There's no ticket queue and no call centre. We answer every email ourselves, usually within one working day.
Support by app
Write to the address for the app you're using. Tell us what you were doing and what happened, and send a screenshot if you have one.
Anything else
Not about a specific app, or you're not sure which address to use? Write to hello@makappen.com and we'll point it the right way.
What to tell us
- Which app, and whether you're on a phone, tablet or computer.
- What you were trying to do when it went wrong.
- What you saw instead, with a screenshot if you can.
Privacy, data and account questions
If you want a copy of your data, want an account deleted, or have a question about how an app handles your information, write to the app's support address above, or to hello@makappen.com. We'll come back to you within one month, as UK data protection law requires.
Makappen Limited is the data controller for its apps. You can also write to us at the registered office below.